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FAQ

SHIPPING

 

  • Shipping Weight: 20 lbs
  • Shipping Dimensions: 12"(H) x 22.5"(L) x 10.5"(W)

For PRE-ORDERS: Please allow 3-4 weeks delivery on most electronic devices.
INTERNATIONAL Customers: Customs/duties (if any) are the responsibility of the purchaser.

BE ADVISED THAT WE DO NOT SHIP TO P.O. BOXES OR SHIPPING FORWARDERS. YOUR ORDERS WILL AUTOMATICALLY BE CANCELED.

FAQ

 

Q: WHY ONLY 12 MPH?
A: A max speed of 12 mph is consistent throughout all models; it is the street legal speed limit (USA).

Q: ON WHAT TYPES OF TERRAIN CAN I USE ROCKETSKATES?
A: ROCKETSKATES are intended for paved surfaces. We've tested on pavement, sidewalks, and asphalt with cracks, just be sure to look ahead as you ride.

Q: WHAT IS THE MAX WEIGHT?
A: ROCKETSKATES accommodate up to 275 lb. (depending on charge levels).

Q: HOW DO I CHARGE… WHAT IS THE CHARGE TIME?
A: The charger uses a standard wall plug (USA, 110-240v). Charging time varies for each model: the R6 is 1.5 hr, the R8 is 2 hr, and the R10 is 2.5 hr.

Q: CAN I GO UPHILL? DOWNHILL?
A: Max incline varies from 5° - 8° uphill, depending on rider weight and road conditions. You can apply the heel brake to comfortably ride downhill.

Q: WHAT SHOE SIZE DO ROCKETSKATES FIT?
A: Each pair comes with 2 differently sized foot pads (medium and large). The pads fit, Women US Size 6 + and Men US Size 6.5 +.

Q: ARE ROCKETSKATES WATERPROOF?
A: ROCKETSKATES are water resistant, but not water proof; light rain is ok for a short duration but don't soak them in water.

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